{"id":30,"date":"2026-03-03T09:33:01","date_gmt":"2026-03-03T09:33:01","guid":{"rendered":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/?page_id=30"},"modified":"2026-03-05T09:15:55","modified_gmt":"2026-03-05T09:15:55","slug":"faqs","status":"publish","type":"page","link":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p><div class=\"fusion-bg-parallax\" data-bg-align=\"center center\" data-direction=\"up\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.3\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-content\/uploads\/2026\/03\/DSC_0723-1024x899-1.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-up nonhundred-percent-fullwidth non-hundred-percent-height-scrolling page-title-section\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-content\/uploads\/2026\/03\/DSC_0723-1024x899-1.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column page-title-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one page-title-heading\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:44px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:44;line-height:1.4;\">FAQs<\/h1><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:180px;width:100%;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:60px;width:100%;\"><\/div><div class=\"accordian fusion-accordian wash-menu-toggle\" style=\"--awb-border-size:1px;--awb-icon-size:18px;--awb-content-font-size:18px;--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#ffffff;--awb-title-color:#333333;--awb-content-color:#747474;--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:#000000;--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-30-1\"><div class=\"fusion-panel panel-default mb_font_size_18 panel-28166efb40cf8f16d fusion-toggle-no-divider\" style=\"--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_28166efb40cf8f16d\"><a aria-expanded=\"false\" aria-controls=\"28166efb40cf8f16d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-30-1\" data-target=\"#28166efb40cf8f16d\" href=\"#28166efb40cf8f16d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can you wash my vehicle? <\/span><\/a><\/h4><\/div><div id=\"28166efb40cf8f16d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_28166efb40cf8f16d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Vehicles we\u00a0CANNOT\u00a0wash:<\/p>\n<ul>\n<li>Vehicles at a height greater than 86\u02dd (7\u2032 2\u2033)<\/li>\n<li>Vehicles wider than 70\u02dd (5\u2032 10\u2033) from inside driver tire to outside passenger tire<\/li>\n<li>Trucks with uncovered beds that are not completely empty and free of any kind of debris<\/li>\n<li>Trucks with dual rear tires<\/li>\n<li>Vehicles with permanently affixed, tripod-style mirrors<\/li>\n<li>Hummers (H1)<\/li>\n<li>Trucks\/vans with ladders<\/li>\n<li>Vehicles with large ladder racks<\/li>\n<li>Vehicles that sit 4\u02dd or lower to the ground<\/li>\n<li>Vehicles with tires wider than 13\u02dd<\/li>\n<li>Vehicles with bike racks or any rear-mounted rack<\/li>\n<li>Vehicles with excessive mud<\/li>\n<li>Vehicles with flaking rust or perforated body panels<\/li>\n<li>Vehicles with brush guards that extend to the headlights<\/li>\n<\/ul>\n<p>If you have any of the following, we cannot be responsible for damage that might occur and caution against going through our car wash:<\/p>\n<ul>\n<li>Parts of the vehicle that are loose, rusted, cracked or previously damaged<\/li>\n<li>Previously chipped or cracked paint<\/li>\n<li>Non-factory parts or modifications<\/li>\n<li>Power antennas<\/li>\n<li>Spare tire covers<\/li>\n<li>Ski racks<\/li>\n<li>Dodge, Ford, and GM full-size truck antennas\/fenders<\/li>\n<li>Toyota Antennas<\/li>\n<li>Vehicles 20 years or older<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default mb_font_size_18 panel-72ed706a5b8a7dafd fusion-toggle-no-divider\" style=\"--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_72ed706a5b8a7dafd\"><a aria-expanded=\"false\" aria-controls=\"72ed706a5b8a7dafd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-30-1\" data-target=\"#72ed706a5b8a7dafd\" href=\"#72ed706a5b8a7dafd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I need my Fast-Pass number to cancel my monthly membership or update my credit card on file? <\/span><\/a><\/h4><\/div><div id=\"72ed706a5b8a7dafd\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_72ed706a5b8a7dafd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. This can be found on the fast pass affixed to the windshield and\/or door jamb of your vehicle. If for any reason you do not have access to your fast-pass number, you can visit us in person or call us at <a href=\"tel:440-884-4848\">440-884-4848.<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default mb_font_size_18 panel-a54dc53e8ac61a3b6 fusion-toggle-no-divider\" style=\"--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a54dc53e8ac61a3b6\"><a aria-expanded=\"false\" aria-controls=\"a54dc53e8ac61a3b6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-30-1\" data-target=\"#a54dc53e8ac61a3b6\" href=\"#a54dc53e8ac61a3b6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I transfer my monthly membership to a new vehicle? <\/span><\/a><\/h4><\/div><div id=\"a54dc53e8ac61a3b6\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a54dc53e8ac61a3b6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Please visit us in person to update your vehicle description and receive a fast-pass tag for your new vehicle.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default mb_font_size_18 panel-5a7e9a0cc07661fe5 fusion-toggle-no-divider\" style=\"--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5a7e9a0cc07661fe5\"><a aria-expanded=\"false\" aria-controls=\"5a7e9a0cc07661fe5\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-30-1\" data-target=\"#5a7e9a0cc07661fe5\" href=\"#5a7e9a0cc07661fe5\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long does it take for my monthly membership to be cancelled? <\/span><\/a><\/h4><\/div><div id=\"5a7e9a0cc07661fe5\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5a7e9a0cc07661fe5\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Your membership will remain active until your next billing date. You may continue to wash your vehicle during this time.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default mb_font_size_18 panel-2114d0207b7f66455 fusion-toggle-no-divider\" style=\"--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2114d0207b7f66455\"><a aria-expanded=\"false\" aria-controls=\"2114d0207b7f66455\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-30-1\" data-target=\"#2114d0207b7f66455\" href=\"#2114d0207b7f66455\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Will I receive a refund after canceling my monthly membership? <\/span><\/a><\/h4><\/div><div id=\"2114d0207b7f66455\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2114d0207b7f66455\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No. Your membership remains active until your next billing date. To avoid being charged for an unwanted month, customers should cancel at least 3 days before their next billing date.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default mb_font_size_18 panel-d60f4fa38920abeb7 fusion-toggle-no-divider\" style=\"--awb-title-color:#333333;--awb-content-color:#747474;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d60f4fa38920abeb7\"><a aria-expanded=\"false\" aria-controls=\"d60f4fa38920abeb7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-30-1\" data-target=\"#d60f4fa38920abeb7\" href=\"#d60f4fa38920abeb7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I change the type of monthly plan I have? <\/span><\/a><\/h4><\/div><div id=\"d60f4fa38920abeb7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d60f4fa38920abeb7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. You can change your plan at any time by visiting us in person or calling <a href=\"tel:440-884-4848\">440-884-4848<\/a>. Plan changes take place immediately. Changes in pricing will be prorated.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:60px;width:100%;\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_6 1_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":8,"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":163,"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/pages\/30\/revisions\/163"}],"wp:attachment":[{"href":"https:\/\/dev10.exertpro.com\/thekwikcarwash\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}